An agent is a configurable AI teammate that turns approved work into research, drafts, updates, comments, and status changes.
Agent configuration
Agents and workflows
Agent
Decides how to perform a task within its instructions. Use an agent when the work benefits from judgment.
Workflow
Decides when tasks happen, in what sequence, and which outputs move forward. Use a workflow when the process needs repeatability.
Use them together when you need both judgment and repeatability.